WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

The Onsite Maintenance Technician will work in partnership with the Customer, management team, and global support team to provide on premises support for AVI-SPL customers at customer site(s) with the end goal of delivering a world-class Customer Service experience. A high degree of computer knowledge is required for this role to support the technology onsite. Most of the technology runs on Linux, but the Tech also needs to be able to operate using Windows and Mac operating systems.  The right candidate will be passionate about AV technology, live event support, and have a good understanding of computers and networking.

Day-To-Day Responsibilities:

• Setup and breakdown of conference spaces to meet the customers event needs
• Work directly with Event Producers to develop a technical plan to support their events
• Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed as well as testing/repairing various hardware components
• Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.
• Responsible for jobsite documentation, creating and updating SOP documents, and providing client training on AV Technology as needed
• Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable
• Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL
• Understand and adhere to local safety standards for all siteduties
• Setup, operate and troubleshoot various audio/video systems
• Other duties assigned as needed

WHAT WE’RE LOOKING FOR

• Ability to effectively communicate with employees, customers and colleagues
• Ability to work in a live event environment
• Ability to use hand and power tools in a safe and efficient manner 
• Ability to work and think independently and ensuring to meet deadlines
• Intermediate computer knowledge
• Knowledge of basic signal flow for audio, video and control
• Minimum of a High School Diploma or equivalent
• Minimum of 1 – 3 years of audiovisual integration experience preferred

WHY YOU’LL LIKE WORKING HERE

• Enjoyable and dynamic company culture
• Training and professional development opportunities